Hire Matt Reinertson

Concept: Invisible Ink SMS

Appointment Reminders

They May Not Reply, But They'll Engage


Invisible Ink came to iMessage in 2016. It masks your message with a blurry wall of fuzz. Simply swipe over the text to reveal the hidden message.

Contextual Texting


I pitched this concept when I worked for a large, national optometry chain, but it went beyond their texting abilities. Using this feature to engage with optometry patients is more than a nod to outdated prescriptions, it actually forces engagement.


Plus, it’s way cooler

than a boring old text.